FAQ’s

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FAQ’s2019-05-27T17:37:46+00:00
What type or kind of arcade game should I buy?2019-05-27T17:36:20+00:00

A: Although we love to provide our customers with guidance in this area when asked, which
is quite often; we frequently are requested to suggest several game types and titles to in
order to fully furnish a new home or office game room. However, sometimes this question
is best answered by you.

Unless you already have a good idea what you want, the best thing is to try and remember the most fun games you played back in 80’s and 90’s these will be the ones you will enjoy the most again and to share and relive your experiences with friends and Family.

Other things to consider are how much money are you willing to spend on your game, all of our games come with 100’s sometimes thousands of high quality games from the era so chances  are your favorites will be included, the good news is “One machine is all that is need to play”.
Also consider if  your game table will be used primarily by family and children or just adults?
Will the game be situated in a business or retail establishment or just be used by yourself and friends?
If the game is in a home, where will it be located? A centerpiece for your home or in your garage?

 

After I place my order, how long will it take before I receive my games ?2019-05-27T17:35:46+00:00

A: While most new game orders ship out from our warehouse within just a few days, some large
sit-down arcade games, and large Stand Up units can take anywhere from 2 to 4 weeks on average
to be shipped out to you after placing your order with us.

The machines ship directly from our factory to ensure you get the latest models and software revisions

General shipping times can be found for most products we sell within our website, or contact us anytime!

If any game you purchase from us is either on backorder or is currently out of stock,
we will promptly notify you via email or phone of the situation.

Do you offer discounts on multiple game orders ?2019-05-27T17:34:47+00:00

A: Yes! We offer excellent discounts for customers buying  three or more games
at a time, and we also offer generous discounts on various game packages and purchases
of more than three games at one time. Once you have decided on the games you would
like to purchase, email our Sales Department with your purchase details.

Do most of the games you offer fit through a standard doorway ?2019-05-27T17:34:21+00:00

A: The majority of our games are designed to fit through
most “standard-size” American doorways; however, a few large and sit-down type
video games may not fit through a standard doorway. A good rule of thumb is to have
at least 1″ clearance on each side of a passageway, but most games can be moved
carefully through doors with as little as 1/2″ clearance, if on a flat and level surface.

Some doors can be taken off their hinges to allow greater clearance, and more than
a few of our customers have had door jambs taken off temporarily to allow a game to
be brought into their home or office. Be sure to double-check the width and height
of a game and the clearance of your doors, stairways and stairwells before buying
your game.

Do most of your games use a standard household electrical outlet ?2019-05-27T17:41:17+00:00

A: Yes ! All of the games we sell online use a standard 110V three-prong outlet that
you just plug in and play like you would any other electrically powered item. (Or a 220V
outlet for many of our overseas clients). 

Will I have to use coins to play my game ? Can I charge people to play it ?2019-05-27T17:33:16+00:00

A: No… and Yes! The majority of our coin-operated games ship with a “free-play” option,
which allows you to play your game without the use of coins or tokens. If the game you
select is coin-operated and does not have this feature, we can arrange to install a “credit”
or free-play button on the coin door for you at a slight additional fee. As far as charging
people to play, almost all of coin-operated games allow this, and you can set the pricing
anyway you like (usually from $0.25-$1.50, sometime more) Some of our customers have
actually paid for their games by charging their friends and family to play!

What happens if a game is delivered damaged or not working ?2019-05-27T17:32:17+00:00

A:: If there is damage to the carton, you would contact us first before doing anything.

In the unlikely event we cannot be reached, or if the damage is extensive, do not accept
the game from the shipper and refuse the shipment. If the damage appears light or easily
repairable, you may accept the order but be sure to detail all damage to the game on
the bill of lading before signing it. If your game appears fine, but does not work property
after first being powered up, in about 90% of the cases, just a simple adjustment of a part
or wire that may have come loose during transit is all that is usually required. Our technical
support professionals will be more than happy to assist you with this via phone.

 

Do I have to do any sort of setup or assembly after my game is delivered ?2019-05-27T17:40:13+00:00

A: Most new games we sell are ready to play right out of the box, or require about 5 to10
minutes worth of “setup” time at worst. Most game table will come with the top graphics
installed the side and alternate graphics will be self installed once you receive your machine.

 

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